Privacy Policy

Privacy Policy

Last updated: 2026

NeeDoh Snowball Crunch operates this store and website (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, and transaction details.
• Account information including your username, password, security questions, and preferences.
• Transaction information including items viewed, added to cart, wishlisted, or purchased, as well as returns and exchanges.
• Communications including customer support inquiries and responses.
• Device and usage information including your device type, browser, network connection, IP address, and how you navigate our Services.

How We Use Your Personal Information

We use your personal information to:

• Provide and improve the Services — fulfill orders, process payments, manage your account, arrange shipping and returns.
• Marketing and advertising — send emails and show online ads based on your cart activity or purchase history (with your consent where required).
• Security and fraud prevention — authenticate your account, detect and prevent fraudulent transactions.
• Communicate with you — respond to customer service inquiries and provide order updates.
• Legal compliance — comply with applicable laws and respond to lawful requests.

How We Disclose Personal Information

We may share your personal information with:

• Service providers including Shopify (our hosting platform), payment processors, shipping carriers, analytics providers, and customer support tools.
• Business and marketing partners for personalized advertising (with your consent where required).
• At your direction or with your consent for any purpose you authorize.
• Legal obligations — to comply with applicable law, respond to legal process, or protect our rights.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

• Access / Know — Request a copy of the personal information we hold about you.
• Delete — Request deletion of your personal information.
• Correct — Request correction of inaccurate information.
• Portability — Request a transfer of your data to another service provider.
• Opt out of Sale / Targeted Advertising — We do not sell your personal information, but you can opt out of personalized advertising.
• Manage Communication Preferences — Unsubscribe from promotional emails at any time.

To exercise any of these rights, contact us at ibexventureslimited@gmail.com.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure. We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.

International Transfers

Your personal information may be transferred to and processed in countries other than your own. When we transfer data from the European Economic Area (EEA) or the United Kingdom, we rely on Standard Contractual Clauses or equivalent safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: ibexventureslimited@gmail.com
Address: 444 Alaska Avenue. Suite #COZ353. Torrance, CA 90503, USA